This Vifigo help article explains why is my eSIM not working? Most issues are caused by installation timing, incorrect data settings, missing APN values, or unsupported device restrictions.
What to do
- Confirm the eSIM is installed on the device and that the correct travel line is enabled.
- Turn on mobile data and data roaming for the Vifigo line, and switch off your primary data line if needed.
- If the package supports multiple networks, try network selection manually and re-check any APN instructions shown in your order details.